Sign in, open the Pets tab, tap the + in the top right, and fill in name, species, birth date, microchip ID and a photo. You can edit any field later.
How do vaccination reminders work?+
When you add a vaccination, enter the next due date. Upcoming and overdue doses show up in the Calendar tab and on each pet's ID card. Reminders are in‑app today — email reminders are on the roadmap.
Are my pet's photos private?+
Yes. Photos live in private storage buckets and are shown to you through short‑lived signed URLs. Only the signed‑in owner of a record can read or change it (row‑level security).
I forgot my password.+
On the sign‑in screen, use the password reset link (or email us and we'll trigger one). Passwords must be at least 8 characters and mix letters, numbers, uppercase, and a special character.
Can I use PawPass on multiple devices?+
Yes — sign in with the same email on any phone or browser and your pets, vaccinations, and passport photos sync automatically.
How do I delete my account?+
Email ulugcagri.dogan@icloud.com from the address on your account and we'll remove your account and all associated data.
Troubleshooting basics
Pull to refresh, or sign out and back in, if data looks stale.
Photo won't upload? Check the file is under ~10 MB and is a JPG, PNG, HEIC, or WebP.
Not receiving auth emails? Check spam, and add our sender to your contacts.
Delete a single record
Open the pet, tap the item (vaccination or passport photo), and choose delete. Deletions are permanent.
Privacy
For details on what we collect and how it's stored, see the Privacy Policy.